Director - Operations

India- Remote

About Our Company

Founded in 2018, Vested helps businesses achieve ambitious growth through tailored and flexible hiring solutions. Our highly skilled project managers and recruiters blend seamlessly with proprietary software designed to unlock efficiencies and passive talent for fast growing businesses. Our tech provides a collaborative environment for our customers while creating bespoke candidate pools, collecting contact info, personalizing outreach, automating workflows and leveraging machine learning to optimize efforts. We're a global team with a shared vision of providing world class talent through a data driven process. Notable clients include Peloton, Postmates, Allstate, Northwestern Mutual, Century21 and others. Combined, our portfolio of Venture Capital backed customers have raised $5.275B+.

About The Role

Vested is seeking a Director Operations to lead end-to-end client outreach & recruitment operations. This is a fully remote position in which you'll be mapped directly to a fast growing startup to lead the operations team and support the sales division with current client pipeline and future businesses as well. In this role, you'll be client facing and responsible for ensuring recruitment operational efficiencies.

What You’ll Do

  • Manage the recruitment operations end to end and conduct regular recruiter calls to ensure recruitment quality and incorporate client feedback
  • Understand the client's industry and recruitment operations and suggest processes to streamline recruitment
  • Conduct weekly client evaluation calls with the operations team, recruiters and present KPIs & performance metrics
  • Generate & analyze the recruitment data of the client to be presented and discussed with the higher management
  • Work on conceptualizing training, learning & development activities for the operations and client servicing team
  • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
  • Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals.
  • Advanced analytical, evaluative, and objective critical thinking skills.
  • Working knowledge and understanding of the principles and processes of recruitment (US staffing).
  • Ability to gather data, compile information, and prepare reports.
  • Skill in organizing resources and establishing priorities.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Advanced computer skills (Google Suite preferred).

About You

  • Master’s Degree mandatory (MBA preferred)
  • Fluent English & stellar communication skills
  • Advanced Ms-Office skills
  • Analytical mindset
  • Ability to work with and analyze data
  • A quick learner
  • Willingness to work US hours (Remotely)
  • Past work experience in recruitment operations (US clients preferred)
  • Recruitment or HR or IT Services or Management Consulting (Preferred)
  • 7 to 12 years of experience in operations (Recruitment operations preferred)

Company Culture

We’re a small group of fun, energetic, and passionate people set on making a difference. If you’re humble, creative, and love solving big problems we hope to hear from you! Vested Technology is an equal opportunity employer. We value diversity in all forms and we hire the best people, regardless of personal background. We encourage every person who is interested in what we’re doing to apply even if you don’t match 100% of the job description.

Benefits:

  • Paid time off
  • Work from home

Schedule:

  • Monday to Friday
  • Night shift

Experience:

  • Team management: 6 years (Required)

Job Type:

  • Full-time

Pay:

  • Up to ₹1,800,000.00 per year

Benefits:

  • Paid time off
  • Work from home

Schedule:

  • Monday to Friday
  • US shift

Education:

  • Master's (Required)

Experience:

  • Operations management: 7 years (Required)
  • MS-Office/Google Suite: 5 years (Required)
  • US Recruitment Operations: 7 years (Required)

Work Location:

  • Remote

All Benefits

And More!
And More!
Paid Time Off
Paid Time Off

Role Information

locationIndia- Remote

people11 - 50

calendarFeb. 7, 2025

Meet Your Hiring Manager

Sadaf Shaikh